A new chapter from a proven team.
We don't add AI to CX. We rebuild it.
Most AI platforms are built by tech-first teams with limited operational depth. We come from the other direction — 20+ years running contact centres for Fortune 500s, now combining that experience with deep-tech AI.
Today, most contact centres run 10–15% AI — ad-hoc, bolt-on, never standardised. We’re saying something different: 70–80% AI, where you standardise your entire contact centre operation with intelligence at the core. We’re not selling technology. We are managing your entire contact centre experience — but we’ve made it meaner, leaner, more cost efficient, with no hidden costs.
Operational discipline meets AI innovation.
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Founding Team
Scaled Allsec Technologies to a publicly listed company with 10,000+ agents across India, Philippines, and the US. Operated CX for Fortune 500s for over 20 years.
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Technology Team
Deep-tech backgrounds in LLMs, speech AI, and agentic systems. Architects of the Allsec AI orchestration layer - endpoint modeling, emotion detection, and real - time NLP.
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Operations Team
Battle - tested CX operations professionals. Process engineers, QA managers, and SLA specialists - ensuring AI delivers on what it promises.
The Minds Behind Allsec.AI
Adi Saravanan
A Chartered Accountant and visionary entrepreneur, Saravanan founded the Allsec Group in 1990. He built Allsec Technologies from the ground up and successfully exited in 2019 after leading it through public listing and global expansion. Today, he leads Allsec AI with a transformative vision: to elevate enterprise customer service using the power of intelligent voice.
Jagadish Ramamoorthi
Jagadish brings deep operational and strategic experience across startup, scale-up, and IPO stages. As co-founder of Allsec Technologies, he led high-performance teams across geographies. At Allsec AI, he anchors service excellence and long-term value creation.
Kripa Shankar
Senior engineering executive and AI/ML leader with over two decades of experience architecting large-scale conversational AI, agentic systems, and risk ML engines at Amazon, Google, and Coinbase. Formerly General Manager of Secure AI Foundations for Alexa AI at Amazon and Director of ML at Google, Kripa advises Allsec.ai on low-latency voice AI orchestration, real-time pipeline optimization, and enterprise-grade compliance for high-volume CX operations.
